In an era when retailers are increasingly challenged to balance high levels of customer service with profitability, JDA Software Group of Scottsdale now serves 35 of the companies recently named to the annual “Apparel Top 50 for 2015” list published by Apparel.
These JDA customers include industry trendsetters such as American Eagle Outfitters, Chico’s, Christopher & Banks, and New York & Company, Inc. The annual list is based on each company’s annual sales profit margin.
“From store operations and assortment planning to inventory management and intelligent fulfillment, achieving a profit in today’s omni-channel marketplace means aligning the entire supply chain with the needs of the consumer — and delivering an experience that’s customized to very specific shopper needs,” said Wayne Usie, JDA’s senior vice president of retail.
A recent study by the company found that, despite increasing investments in omni-channel sales capabilities, only 16 percent of retailers and consumer goods manufacturers can fulfill this demand profitably.