Job Postings

The Customer Support Engineer at ZorroSign will be expected to:

• Research and identify solutions to software and hardware issues.
• Diagnose and troubleshoot technical issues, including new account setup and network configuration.
• Ask customers targeted questions to quickly understand the root of the problem.
• Track computer system issues through to resolution within agreed time limits.
• Talk clients through a series of actions, either via phone, email or chat, until technical issues are resolved.
• Properly escalate unresolved issues to appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Refer to internal database or external resources to provide accurate tech solutions.
• Ensure all issues are properly logged.
• Prioritize and manage several open issues at one time.
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
• Prepare accurate and timely reports.
• Document technical knowledge in the form of notes and manuals.
• Maintain positive relationships with clients.

The Account Executive/Manager at ZorroSign would be expected to:

• Quickly become a power-user of ZorroSign’s data security platform built on blockchain, including basic use, configurations, and troubleshooting
• Serve as a brand representative to prospects and new sales opportunities.
• Act as initial sales contact, including some prospecting, answering inbound questions, scheduling and delivering short product demonstrations, using comprehensive product knowledge to align features and benefits to prospects, and collaborating with development or management teams on escalating opportunities.
• Engage free trial users and help convert them to paid subscribers.
• Troubleshoot basic customer issues in a time-sensitive environment, providing clear resolutions to customers via phone, email, chat, or other communication channels and escalating to Support team and engineers as necessary.
• Meet or outperform expected metrics related to sales and onboarding efforts.
• Assist in the testing of ZorroSign features and capabilities as our platform expands.
• Identify recurring issues and provide suggestions to product or marketing, sales, or support process improvements.
• Contribute to team projects across sales, marketing, and support.

The Pima County Information Technology Department (PC ITD) is seeking a Network Technician. The working environment is team-oriented, technical, self-motivated, and meticulous. Communication skills are critical. The architecture includes a high-performance core and data center environment built on leading-edge networking and security. The work involves everything needed to support reliable and efficient networking service for public-facing applications and staff in multiple departments across dozens of locations.

Responsibilities include Installing, terminating, maintaining, and troubleshooting network hardware and cabling infrastructure including moves, adds, and changes of any network or related equipment. Manage work and priorities through a ticketing system and workflows to complete customer requests and projects. You will work closely with teammates and users to identify solutions and resolve issues.

This position may participate in the on-call rotation and off-hours maintenance.

PC ITD offers an opportunity to utilize your skills, build new ones, work in a team environment, and advance your career in a rewarding domain. You bring enthusiasm, professionalism, and a desire to improve every day and make a difference in your community by supporting the mission of the Pima County Government. 

In applying for this position, pay particular attention to the Preferred Qualifications at the end of this posting, addressing each qualification in your application. 

This position is on-site with the possibility of part-time telecommuting after six (6) months of initial probation. 

As a Sr. Semiconductor Test Engineering Manager of the Laser Solutions Group, you will support new product development, production test development and sustaining. Responsible for troubleshooting line issues to determine root cause and possible engineering solutions. Determine opportunities for improvements in existing test processes. Ensures smooth implementation of design changes and performs process validation. Will work closely with R&D engineers to assure the smooth transfer of new products to manufacturing (Test). Responsible for all aspects of high power laser diode performance verification. This person will work closely with engineering, product development and production groups to characterize the performance of high power laser semiconductor diode chips, arrays and higher level of test assemblies.  

Leonardo has an exciting career opportunity for an engineer experienced in the field of fiber optics. They are currently developing fiber-based products and are looking for a skilled engineer able to step in and contribute.  

The work includes the development of fiber amplifiers and lasers, and fiber coupled diodes. It is a hands-on effort developing prototypes, testing reliability and moving the product towards production.  This encompasses reading and drawing optical circuit diagrams, identification and procurement of parts, building and testing the device, and troubleshooting problems.  

The Administrative Assistant provides direct support to the Chief of Staff and facilitates efficient operation by performing a variety of clerical and administrative tasks.

Other responsibilities include: greeting clients, visitors and guests; determining the purpose of each person’s visit and directing or escorting him or her to the appropriate location when working in Phoenix office; validating visitor parking; answering, screening and directing phone calls to staff; taking messages and scheduling appointments; coordinating and scheduling travel, meetings, events and appointments for the president & CEO and chief of staff; and apprising the chief of staff of pending meetings and events, among others.

If you are interested in applying for the Administrative Assistant position, please email your resume to Laura DeGeorge, ldegeorg[email protected], Chief of Staff, Arizona Technology Council.

The Pima County Information Technology Department is seeking a senior-level, highly technical candidate to join their Systems Administration team. 

This position acts as a lead in the implementation, configuration, upgrades, and maintenance of Pima County Enterprise and departmental systems which are primarily Windows-based. The successful candidate provides analyses of technical processes and functions to identify opportunities for improvement and promote greater efficiency and effectiveness through standardizing processes, automation, and other means. 

Typical duties for this position include: Evaluating objectives to determine technical process and system needs for a department’s complex projects that will have an enterprise-wide effect. Documenting processes, creating visual models and charts for clear understanding of technical needs and project objectives, including creating architectural documents identifying system structure, ports, and data flow. Assisting their project team in developing technical solutions for multiple departments and/or cross-functional platforms. Conduct meetings with technical groups and prepare presentations on proposed solutions. Perform systems administration such as installation and migration of software between servers. This position may also provide training, mentoring, and technical guidance to various levels of ITD – System Administrators. 

In applying for this position, pay particular attention to the description that follows and to the Preferred Qualifications at the end of this posting, addressing each qualification in your application. 

This position is on-site with the possibility of part-time telecommuting after six (6) months of initial probation.

PSG’s SkillBridge Internship Program is ideal for those looking for a challenge while honing their engineering skills. To gain a well-rounded understanding of what it takes to be a great engineer, the PSG SkillBridge Intern will focus on four major areas: Agile Development, Cloud Solutions, Data Science, and Business Development. Interns at PSG learn from top radar engineers and teams that develop technology, products, and services for the DoD and Intelligence Community. 

The Senior Software Engineer collaborates with senior and mid-level software engineers to test, develop, and update software applications and programs. Candidates will have the opportunity to understand the company code base and further enhance their programming and leadership abilities, as well as further develop their careers by working on advanced projects with state-of-the-art solutions. The Senior Software Engineer works in a team environment and has the opportunity to lead design, development, and deployment of software components. Additionally, the Senior Software Engineer tests, debugs, documents, and manages software applications and programs while maintaining quality and security. The ideal applicant has experience working with higher-order languages (e.g., C++, Python), has worked with Atlassian tools (Jira, Confluence, BitBucket), and adheres to Agile development principles. The Senior Software Engineer reports to the Engineering Services team and collaborates with stakeholders responsible for developing innovative solutions that deliver best-in-class capabilities and solutions.  

The Senior Software Engineer collaborates with senior and mid-level software engineers to test, develop, and update software applications and programs. Candidates will have the opportunity to understand the company code base and further enhance their programming and leadership abilities, as well as further develop their careers by working on advanced projects with state-of-the-art solutions. The Senior Software Engineer works in a team environment and has the opportunity to lead design, development, and deployment of software components. Additionally, the Senior Software Engineer tests, debugs, documents, and manages software applications and programs while maintaining quality and security. The ideal applicant has experience working with higher-order languages (e.g., C++, Python), , and adheres to Agile development principles. The Senior Software Engineer reports to the Engineering Services team and collaborates with stakeholders responsible for developing innovative solutions that deliver best-in-class capabilities and solutions.   

The Senior DevOps Engineer designs, develops, and tests software components responsible for the continuous development/continuous integration, verification and delivery of the software baseline and collaborates with team members to facilitate the capability. The Senior DevOps Engineer will have the opportunity to work on advanced projects with state-of-the-art solutions supporting the space industry. This includes deployment of software applications while ensuring quality and security. The ideal applicant has experience working with high-level languages and scripting languages (e.g., Java, Python), has worked with Agile development tools, and adheres to Agile development principles. The Senior DevOps Engineer collaborates with system architects and program technical leads to develop innovative solutions and deliver best-in-class capabilities. Today’s complex cloud ecosystems requires the Senior DevOps Engineer to understand how massive data volumes are most efficiently managed and available via applications to mission critical applications on challenging performance timelines. The successful Senior DevOps Engineer is able to synthesize these complex environmental constraints into operating environments and distributed ecosystems  

The Principal DevOps Engineer leads the design, development, and testing of software components responsible for the continuous verification and delivery of the software baseline and collaborates with team members to facilitate the capability. You will have the opportunity to work on advanced projects with state-of-the-art solutions supporting the space industry. This includes deployment of software applications while ensuring quality and security.  The ideal applicant has experience working with high-level languages and scripting languages (e.g., Java, Python), has worked with Agile development tools, and adheres to Agile development principles. The Principal DevOps Engineer collaborates with other program technical leads for developing innovative solutions and delivering best-in-class capabilities and solutions.  

The Principal Software Engineer collaborates with team members to test, develop, and update software applications and programs. They will have the opportunity to understand the company code base and further enhance their programming and leadership abilities, as well as grow their careers by working on advanced projects with state-of-the-art solutions. The Principal Software Engineer works in a team environment and leads design, develops, and deploys software components. Additionally, the Principal Software Engineer tests, debugs, documents, and manages software applications and programs while maintaining quality and security.  The ideal applicant has experience working with higher-order languages (e.g., C++, Python), has worked with Atlassian tools (Jira, Confluence, BitBucket), and adheres to Agile development principles. The Principal Software Engineer reports to the Engineering Services team and collaborates with stakeholders responsible for developing innovative solutions that deliver best-in-class capabilities and solutions 

The Principal Software Engineer leads the design, development, and testing of software components and collaborates with team members to test, develop, and update software applications and programs. You will have the opportunity to work on advanced projects with state-of-the-art solutions. This includes deployment of software applications while ensuring quality and security.  The ideal applicant has experience working with high-level languages (e.g., C, C++, Java, Python), has worked with Agile development tools, and adheres to Agile development principles. The Principal Software Engineer collaborates with other program technical leads for developing innovative solutions and delivering best-in-class capabilities and solutions.  

Diversity and Culture of Inclusion (DCI) Director will have responsibility, authority, and accountability to set the strategic direction and achieve diversity goals to cultivate a culture of inclusion that leads to institutional change throughout the nation-wide, multi-institutional center where UArizona is lead, including 4 colleges and University Research Innovation and Impact (RII). The Director will support existing initiatives and design new innovative programming to strengthen CQN’s practices while integrating inclusive excellence in policies to create innovative strategies supporting faculty, staff, and student engagement to increase diversity, create a culture of inclusion, and strengthen recruitment and retention strategies. The Director will develop and lead innovative research projects on DCI in the emerging Quantum Information Science (QIS) field.

CQN is seeking an ambitious team member to serve in the role of Testbed Manager with the ability to work collaboratively with experts in quantum optics and atomic physics. As a critical team member, this position works closely with the Directors of the Center to maintain all aspects of integration for the Tucson testbed infrastructure, ensuring all milestones are met. This position will be expected to work across UArizona and the center’s (10+) partner institutions to further manage the project including collaborative work with the Boston testbed.

Mercury’s Microsystems business is seeking an experienced Principal Electrical Engineer to join their growing, engaging, and collaborative team. In this role, you will be responsible for providing technical leadership and guidance to the engineering team focused across memory, space, and custom microelectronic product lines. You will also be determining architecture design, components and interfaces used, high-level routing and initial floorplan evaluations. Finally, you will evaluate all aspects of the design process flow for high-level high-speed designs, to ensure Mercury has the right tools and equipment to be successful.

Mercury’s Microsystems business is seeking an experienced Principal Hardware Design Engineer to join their growing, engaging, and collaborative team. In this role, you will be responsible for providing technical leadership and guidance to the engineering team focused across memory, space, and custom microelectronic product lines. You will also be determining architecture design, components and interfaces used, high-level routing and initial floorplan evaluations. This role evaluates all aspects of the design process flow for high-level high-speed designs, to ensure Mercury has the right tools and equipment to be successful.

Mercury’s Microsystems business is seeking an experienced Principal Mechanical Engineer to join their growing, engaging, and collaborative team. In this role, you will be responsible for providing technical leadership to the engineering team specifically focused on understanding and improving Mercury’s development processes to ensure they produce quality products using your expertise in mechanical engineering.

 Mercury Systems is seeking a Chief Technologist for Advanced Packaging who will drive execution and innovation in several domains within the Advanced Packaging Technologies business. These domains include maturing materials and manufacturing technologies to enable rugged high reliability packaging, additive manufacturing for secure packaging, and 2.5D/3D heterogenous integration using interposers, substrates, and wafer level fan out. The candidate will drive TRL and MRL maturation of these critical technology elements by driving execution on programs and working with companies within the supply base to mature capabilities. The Expert Technologist will primarily interface with Product Management, Engineering, Supply Chain, Quality, and Operations.