December 2018 AZTC Member News
BrightGuest and Qwick Named Finalists in Innovation Contest
Two member companies of the Arizona Technology Council are among the 20 finalists in the fall 2018 round of the Arizona Commerce Authority’s Arizona Innovation Challenge, a biannual business plan competition for promising early-stage companies in high-growth industries.
Gilbert-based BrightGuest Technologies and Phoenix-based Qwick are part of the IT-software sector that made up 60 percent of the semifinalists named in the competition. BrightGuest lets users create smart microsites and deliver to their audiences through text messaging and social chat while Qwick connects hospitality professionals with on-demand food and beverage shifts in real time.
Up to 10 companies will receive up to $150,000 each in capital to grow their businesses, advancing innovation and technology commercialization opportunities in Arizona. Judges assessed each application on criteria including technology potential, marketing strategy, quality of management team and economic impact.
Airobotics Obtains FAA Waiver
As the only company in the nation to receive a special certificate of waiver from the Federal Aviation Administration, unmanned aerial vehicles maker Airobotics is off to a flying start as it settles into its new U.S. headquarters in Scottsdale.
The certificate features three elements for flight: beyond visual line of sight for automated drone operations, over human beings and with a visual observer that is not required to keep a visual line of sight on the drone.
Founded in Israel, Airobotics can use the waiver to operate from the company’s Remote Operations Center in Scottsdale with an emphasis on the mining sector, as well as other industrial facilities in the country.
CIRQ+ Honored as Best New Hotel Product
CIRQ+, a disruptive IoT technology, took top honors as Best New Hotel Product and Best of Show during the 2018 Editor’s Choice Awards at the Hotel Experience (HX) Sunday, Nov. 11 at the Javits Convention Center in New York City.
Learn more about the award here.
Cybba Inc Releases Insight Surveys
A key way to increase customer retention is by gaining insights on your customers’ online experience and overall satisfaction with your brand.
To help brands gain valuable customer insight, Cybba is launching its new onsite engagement extension: insight surveys.
See the full article here.
Surprise TechCelerator Program Earns Innovation Award
The city of Surprise’s AZ TechCelerator Global Concierge Services Program has been named winner of Global Chamber Phoenix’s Excellence in Innovation Award by Westmarc.
The city’s program offers international businesses a unique “soft landing” program to help international companies that want to expand into the United States with less upfront costs and risks but with more support resources.
The award was developed to recognize individuals, organizations, businesses, facilities or programs that have demonstrated an innovative concept to accomplish one of the following: fulfills a need for residents of the Phoenix area’s West Valley, preserves the West Valley’s assets or resources and creates an economic benefit for the West Valley.
Aspect Named Leader in Workforce Management Market
Aspect Workforce Management from Phoenix-based Aspect Software has been named the market share leader in North America in Pelorus Associates’ 2018 World Contact Center Workforce Management Systems Market report.
Aspect’s WFM share of 29.8 percent is the largest in North America. Pelorus Associates is an independent consulting company specializing in the contact center space
Aspect, a leading provider of fully integrated consumer engagement, workforce optimization and self-service solutions, has retained market share leadership due to its ongoing technological innovation, success of the product portfolio and reputation for exceptional customer care.