AI and Service: From Automation to Affection

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This in-person executive program delivers practical frameworks for using artificial intelligence to transform service organizations. Drawing on cutting-edge research, participants explore the evolution of AI—from mechanical and thinking AI to feeling AI—and how each can be applied to service processes, customer engagement, and marketing strategy.

Registration includes a 4.5-hour interactive session, continental breakfast, and parking validation.

Presented By

Arizona State University W. P. Carey School of Business

Location

450 E. Lemon Street
Tempe , AZ 85287

Date

April 14, 2026

Time

8:00 a.m. – 12:30 p.m.

Cost

Standard price: $500 Early bird: $400 Early bird deadline: March 17 (12 a.m. MST)

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