8 high-paying customer service jobs (and where to find them)
Customer service roles are an important part of every thriving business in any industry. There are plenty of job opportunities in the customer service field that pay more than you might think. We are going to highlight some of the best-paying customer service jobs to help you find what you are looking for in a new role.
If you are a great communicator and love working with customers, these roles are the perfect opportunity to let your skills shine. Read on to learn more about the best-paying in-person and remote customer service jobs and how to get hired.
8 High-Paying Customer Service Jobs
Let’s take a look at 8 high-paying customer service jobs that might be the right fit for you. We include the average salary for each and open positions hiring right now.
*Average salary amounts are sourced from Indeed.com
1. Banking Servicing Specialist
A banking servicing specialist helps customers complete financial transactions in a bank or credit union setting. This role is responsible for greeting customers, processing deposits and withdrawals, cashing checks, taking money orders, and making transfers. To be successful in this job you must know how to handle and count cash, file deposit slips, manage ATMs, and balance numbers.
Click to See Average U.S. Salaries
Companies Hiring:
- Desert Financial is regularly hiring for this role, though the specific title may vary.
2. Account Coordinator
An account coordinator is a high-paying customer service job that works for places such as marketing agencies or public relations firms. Nowadays, such a position can also be performed remotely. Account coordinators prepare and file contracts, update internal databases, communicate with clients, coordinate meetings, and compile account reports
Click to See Average U.S. Salaries
Companies Hiring:
- GoDaddy is regularly hiring for this role, though the specific title may vary.
3. Concierge
A concierge works in a hotel or resort setting, usually at the front desk. This role’s responsibilities include welcoming guests, checking guests in and out of rooms, confirming reservations, answering questions, providing entertainment and dining suggestions, and more. Essentially, a concierge is a guest’s point of contact during their stay at the hotel or resort.
Click to See Average U.S. Salaries
Companies Hiring:
- Better Business Bureau is regularly hiring for this role, though the specific title may vary.
- Position may require relocation
4. Customer Service Advisor
Customer service advisors take inbound calls and make outbound calls to customers for a contact center or telemarketing company from a centralized contact office or through a virtual network. They provide solutions to customer issues, answer questions, suggest products, and determine customer needs. Typically call center representatives are required to follow scripts to ensure quality standards are met.
Click to See Average U.S. Salaries
Companies Hiring:
- Desert Financial is regularly hiring for this role, though the specific title may vary.
- Achieve is regularly hiring for this role, though the specific title may vary.
5. Help Desk Analyst
A help desk analyst is a high-paying customer service job for IT professionals. Help desk analysts assist customers or internal employees in resolving hardware and software issues. Their job may be conducted via email, phone, in person, or live chat. These professionals also may run software updates and ensure security measures are working properly. At the height of the pandemic, while many help desk analysts transitioned to working from home, the earning opportunities remained, making it one of the most high-paying remote customer service jobs around.
Click to See Average U.S. Salaries
Companies Hiring:
- Farmers Insurance is regularly hiring for this role, though the specific title may vary.
- WillScot | Mobile Mini is regularly hiring for this role, though the specific title may vary.
6. Specialty Services Specialist
A specialty services specialist is responsible for relaying information between clients and the customer service team. This role works to ensure clients are satisfied with their services, fields complaints, answers questions, and may manage a team of specialty service representatives. This is one of the best-paying customer service jobs out there!
Click to See Average U.S. Salaries
Companies Hiring:
- Voya Financial is regularly hiring for this role, though the specific title may vary.
- Workiva is regularly hiring for this role, though the specific title may vary.
7. Event Coordinator
An event coordinator is responsible for planning and executing events such as conferences, weddings, and parties. This role may involve coordinating with vendors, handling customer service inquiries, and managing budgets. The job is often fast-paced and may require working long hours, including weekends and holidays.
Click to See Average U.S. Salaries
Companies Hiring:
- Equity Methods is regularly hiring for this role, though the specific title may vary.
- Spear Education is regularly hiring for this role, though the specific title may vary.
8. Relationship Manager
A relationship manager is responsible for managing relationships with clients or customers, whether in person or online. This role may involve providing customer service, handling customer inquiries, and resolving complaints. Relationship managers may also be responsible for upselling products or services and cross-selling to other departments.
Click to See Average U.S. Salaries
Companies Hiring:
- Better Business Bureau is regularly hiring for this role, though the specific title may vary.
- Equity Methods is regularly hiring for this role, though the specific title may vary.
Why Pursue a Career In Customer Service?
Customer service is a people-oriented job that comes with a lot of rewards, both financially and personally. Most high-paying customer service jobs offer good job security, flexible hours, and the opportunity to work from home. Additionally, customer service jobs can be found in a variety of industries, so you can find a job that matches your interests and skills.
There are many reasons to pursue a career in customer service, but here are a few of the most important ones:
- Good job security: Customer service jobs are typically high in demand, which means they offer good job security.
- Flexible hours: Many customer service jobs offer flexible hours, which can be a great perk for working parents or people who have other commitments outside of work.
- Opportunity to work from home: With advances in technology, more and more customer service jobs are being offered as remote positions. This is a great perk for people who want to work from home or have a long commute.
- Great way to meet people: Customer service jobs offer the opportunity to meet new people and build relationships. If you enjoy working with people, then a career in customer service may be a good fit for you.
- Rewarding financially and personally: Customer service jobs can be both financially and personally rewarding. Most customer service jobs offer competitive salaries and the opportunity to help people solve problems. This combination of factors can make a customer service job both rewarding and satisfying.
How To Land a Customer Service Job
See one of these best-paying customer service jobs that interests you? How do you land a job in this industry? Here are a few helpful tips for how to land a customer service job.
Practice and Show Off Your Soft Skills
Soft skills are a huge part of most customer service roles. Usually, you won’t need too many technical skills (depending on the role). Having empathy, strong communication skills, professionalism, and organizational skills will help you succeed in a customer service job.
Prepare for the Interview
It’s vital that you are prepared for the interview when the time comes. We have customer service interview resources available for you to prepare for the big day. Dress professionally, come in with a great attitude, and be prepared to answer questions about your problem-solving abilities.
Research Your Potential Employer
Along with preparing for your interview, you should spend some time researching the company you are interviewing with. This will help show the employer how interested you are in the position and can give you ideas for questions to ask the interviewer.
Find Your Next Role With BestCompaniesAZ
Now that you know some of the best high-paying customer service jobs, it’s time to start applying!
BestCompaniesAZ is here to help you land one of the best jobs in Arizona. We provide helpful job search resources, and even moving guides for people making the big move to Arizona.
Contact us to learn more about our partnerships with the best companies in Arizona. We will help you find a job that’s the perfect fit for your skillset and career goals!