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Data Center Virtualization Technical Lead – Pima County

Pay Range
Hiring Range: $93,392 – $128,398 Annually
Pay Range: $93,392 – $140,067 Annually

Range Explanation:

  • Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  • Pay Range is the entire compensation range for the position.

The Pima County Information Technology Department is seeking a self-motivated, thorough, disciplined, and perceptive individual for the role of Data Center Virtualization Technical Lead in the County Classified Title of Data Center Engineer III. In this role you will work in the technical environment includes cutting-edge on-premises and cloud-hosted data centers. This role is responsible for managing all aspects of a virtualized data center, including servers, storage, backup and recovery, networking, and security. The ideal candidate has extensive experience working in and supporting a virtualized data center. This role requires close collaboration with other project teams and strong interpersonal skills are essential. We offer an opportunity to apply and expand your skills, work in a supportive team environment, and advance your career. Bring your energy, enthusiasm, professionalism, and drive for continuous improvement – and help make a difference in your community by supporting the mission of Pima County government.

This position participates in an on-call rotation and performs off-hours maintenance, typically on a monthly basis. The successful candidate must be able to lift server and storage equipment weighing up to 35 lbs; a physical examination is required prior to an official job offer.

The selected candidate must successfully obtain and maintain Arizona Criminal Justice Information System (ACJIS) certification, which must be in place prior to completion of the training period.

This is an individual contributor role and does not include supervisory responsibilities.

In applying for this position, pay particular attention to the description that follows and to the preferred qualifications at the end of this posting, addressing each qualification in your application.

This position is on site in Tucson, AZ with the possibility of part-time Telecommuting after 6 months of initial probation. The Pima County Information Technology Department is unable to provide visa sponsorship for this position.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

  • Designs and implements data center architecture to improve availability and efficiency;
  • Builds and maintains configuration best practices and Method of Procedure (MOP) documents;
  • Leads efforts to troubleshoot data issues, identifying root cause and developing a resolution plan;
  • Collaborates with other teams such as system administrators and security personnel to resolve issues and improve user experience;
  • Configures and maintains data center hardware and software supporting virtualization, computation, storage, and data protection to ensure availability, security and efficiency;
  • Assists with maintenance of record retention requirements;
  • Implements security best practices and features in the data center infrastructure;
  • Designs and implements virtual firewall segmentation policy to support business needs;
  • Manages projects to update data center infrastructure and architecture;
  • Guides and coaches junior data center engineers and technicians;
  • Coordinates the engineering and delivery of IT infrastructure implementation, support, migration, and service upgrades;
  • Prepares technical specifications for new and evolving data center infrastructure requirements;
  • Completes root cause analysis on production outages and implements approved remediations;
  • Participates in change management processes and procedures;
  • Ensures proper coordination and communication with customers and internal staff when working on unplanned issues or planned outages;
  • Provides data center infrastructure design input to short- and long-term planning processes;
  • Participates in technical infrastructure teams to drive standardization and strategic solutions;
  • Coordinates and engages with vendors for life cycle maintenance and support activities;
  • Creates and maintains capacity plans and disaster recovery plans for the data center infrastructure;
  • Provides cost and time estimates for new requirements and ensures smooth transition of new systems into production;
  • Ensures backups and storage management procedures are implemented to meet business and disaster recovery needs;
  • Prepares technical specifications for data center infrastructure and associated support services;
  • Designs and maintains the application and infrastructure service delivery process leveraging automation and orchestration tools;
  • Reviews and approves technology implementation plans to increase business continuity;
  • Forecasts server growth and provides proactive capacity management, with appropriate use of escalation to management.

Minimum Qualifications:

Bachelor’s degree from an accredited college, university or technical school AND six (6) years of experience in the maintenance and administration of data center environment.

(Relevant experience and/or education from an accredited college or university may be substituted.)

OR:

Two years with Pima County in a Data Center Engineer II position.

Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write “see resume” on your application. 

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):  

  • Experience with/knowledge of working in an enterprise data center using VMware vSphere suite and VMware Cloud Foundation.
  • Experience with/knowledge of server infrastructure administration and support.
  • Experience with/knowledge of enterprise backup and replication solutions.
  • Experience with/knowledge of server software configuration, server installation, and Windows Server management.
  • Experience with/knowledge of enterprise file storage or Hyperconverged datacenter environments.
  • A detailed resume to supplement the job application.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. 

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