Optimizing for the Voice of the Customer

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Loyal customers grow a business faster than sales or marketing. However, if we never ask for customer feedback, we’ll never understand what drives customer satisfaction.

In this exclusive in-person session with Kevin Dunn from HubSpot, we will cover:

Why creating a voice of the customer program is critical for growth-minded businesses
How to source more feedback from your customers and improve survey response rates
What you need to do to strategically analyze and act upon the feedback you receive
How you can use a marketing technology tool to accomplish this and tie it together with your sales and marketing process

EVENT DETAILS:

Date: March 16, 2020
Time: 11:30AM – 1PM
Location: ASU SkySong 1, Room 201 Global
1475 N. Scottsdale Rd.
Scottsdale, AZ 85257
Cost: Free to attend! Lunch will also be provided.

Location

Room 201 Global 1475 N. Scottsdale Rd. Scottsdale, AZ 85257
Scottsdale , Arizona

Venue

ASU SkySong

Date

March 16, 2020

Time

11:30AM - 1PM

Cost

0.00

Register