At its core, design thinking is a human-centered process for creative problem solving that encourages organizations to keep a focus on the key stakeholders the current problem involves. If implemented correctly, design thinking leads to more innovation, better products, services, and internal processes.
When the pandemic sent the workforce to home offices, most law firms quickly started scanning daily mail to email inboxes. Facilities management or mailroom staff went into the office and cobbled together a new work process to accommodate this method of digital delivery. But delivering scanned mail via the email system compromises the security, compliance and the integrity of the process.
As law firms prepare for a long term future of hybrid operations, a crafted digital mailroom is essential. Inbound legal mail needs to get in the DMS, not the email system where it is delayed and exposed.
DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today announces the Airmail2 Suite, including the Digital Mailroom and Digital Records Room solutions, has achieved certification under the iManage Universal API, enabling compatibility with iManage Work 10 Cloud.