Phoenix-based Aspect Software has launched Aspect AI Assistant Suite, end-to-end applications that automate omni-channel self-service and two-way communication between businesses and consumers. The app also leverages artificial intelligence techniques such as Natural Language Understanding chatbots and voicebots.

The first solutions under the Aspect® Patient Engagement™ umbrella address the challenges for healthcare providers to improve patient experience mandates under the Affordable Care Act while also reducing costs. They are expected to save healthcare providers resources by reducing no-shows, producing better outcomes, aiding in increasing revenue, maintaining providers’ patient base and supporting critical healthcare initiatives.